Clinic FAQs
SELECT QUESTIONS CATEGORY
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You can book via the booking system or by calling, texting or WhatsApping us, emailing us, filling out the contact form on our website, or sending us a direct message on Instagram. We’ll help you find a suitable appointment.
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We’re at 64 Church Road, Ashford, TW15 2TS. There’s free parking nearby, and the clinic is accessible by bus or train.
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If you’re unsure, get in touch before booking. We can talk through your concerns and help you choose the right appointment. Some treatments need a consultation first.
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Some treatments require a consultation before your first appointment. It gives us a chance to discuss your goals, check whether the treatment is suitable for you and answer your questions. Please ask us when booking if you’re unsure whether you need one.
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Some treatments require a patch test before your appointment. We’ll let you know when booking and explain when it needs to be done.
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Please contact us as soon as possible if you’re delayed. We work to a schedule, so arriving 10 minutes or more late may mean we can’t carry out your treatment. Our current policy states that the full treatment price and a £10 late fee will still apply.escription
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Our current policy asks for 48 hours’ notice for beauty appointments and for laser appointments under one hour. Laser appointments over one hour require 7 days’ notice. Cancellations within the notice period may incur a 50% charge; cancellations within 24 hours incur the full treatment price. Please see our Policies FAQs for the full terms.
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Preparation depends on the treatment. Please follow the instructions we give you when booking, and tell us about any allergies or relevant health information in advance so we can advise you. Feel free to call/what’s app the clinic if you’re unsure.
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If you’d like someone to accompany you, please contact us before your appointment so we can let you know what’s possible for your treatment and appointment time.
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You can call or message us on 07493 381019, email support@elitelaserbeauty.co.uk, or contact us through the form on our website. You are also welcome to DM us on instagram as someone is almost always available to respond.